Terms & Conditions

Welcome to our terms and conditions, which apply to all items orders from the website whereplantsmeet.coffee, owned by Lucía López., VAT ES47330014Q, with registered headquarters at C/ de Badajoz 95 08005 Barcelona. Please read these terms & conditions carefully before placing your order. By using this website and/or placing an order you agree to be bound by these terms & conditions set below.

By placing an order, you declare that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed for the sale and supply of any products. None of these terms & conditions affect your statutory rights. 

These terms and conditions of sale apply to all offers and sales of products on the website https://www.whereplantsmeet.coffee

Personal Information
All personal information you provide us with or that we obtain will be handled by Joliu & Orval as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Joliu & Orval and wordpress and will not be shared with other third parties. You have the right to check the information held about you. You always have the right to request us to delete or correct the information held about you. 

Our products are guaranteed new. The availability of the product is indicated on the product description. Photographs from the catalog are as similar as possible but could not insure the perfect similarity with the product offered, especially for the products colors. These pictures do not have any contractual value.

We reserve the right to alter all product pricing without notice. The price on the product description does not include shipping costs.

The customer who wishes to buy a product must:
– Validate the check out after reviewing his order.
– Fulfill the identification sheet with the requested and indicate or confirm his billing and delivery address.
– Select a shipping method and complete the order with type of payment. All the data recorded is used as valid proof of the transaction.

Payments are secured by PAYPAL or Stripe payment system.

The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy any product.

All transfers conducted through whereplantsmeet.coffee are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions of the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Intellectual Property Law
Joliu & Orval is a protected trademark at the INPI and https://www.whereplantsmeet.coffee is also a protected domain name. No one is allowed to reproduce, use or distribute for any purpose whatsoever, even partially, elements of the site, unless written agreement of Joliu & Orval.

Customer Complaints
We endeavor to respond to all customer complaints or queries within five working days.

Additional Information
Joliu & Orval reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Joliu & Orval have the right to cancel the order and refund any amount paid in the best way. Joliu & Orval shall also notify the customer of equivalent replacement products if available.

Please note that your use of this website and any service contained within constitutes acceptance of these Terms & Conditions.